LAST UPDATED: JULY 15, 2026
Navaura Arctiq (CIN: U62099WB2025OPC275665) ("we," "us," "our," "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect Personal Data when you visit our website, engage our services, or use software, SaaS, and AI systems we build or operate, and describes your rights under Indian, EU/UK, US, and applicable global data protection law. This Policy applies to all past, current, and future engagements from the date above.
We collect information you voluntarily provide when you fill out contact forms or request quotes, subscribe to our newsletter or communications, engage our services or sign contracts, upload content/data/prompts to a platform we build or operate, or communicate with us via email, phone, WhatsApp, or other channels. This may include:
When you visit our website or use our platforms, we automatically collect:
We may receive information from payment processors, analytics providers, authentication providers (e.g., Google/Firebase sign-in), and publicly available sources, consistent with those parties' own privacy policies.
Where GDPR/UK GDPR applies, we process Personal Data under one or more of the following legal bases: performance of a contract with you, our legitimate interests (e.g., improving and securing our services), your consent (e.g., for marketing or optional cookies), and compliance with a legal obligation.
Some of our services involve AI/ML models that process data you or your end users submit ("AI Processing"). We do not use Client-submitted business content to train models made available to other clients, except where expressly disclosed and agreed. AI Output may be inaccurate; do not treat it as professional advice. Where our platforms use AI for decisions that produce legal or similarly significant effects on an individual, we provide a mechanism to request human review where required by applicable law (including GDPR Article 22 and the EU AI Act, where in scope).
We do not sell Personal Data. We may share information with:
Cloud hosting providers, email/communication providers, payment processors, analytics providers, and push-notification services (e.g., Firebase/FCM), bound by contractual confidentiality and data-processing obligations.
Where required by law, court order, or valid request from a competent government or regulatory authority.
In connection with a merger, acquisition, financing, or sale of assets, subject to continued protection under this Policy or a successor policy.
Where you direct us to share data with a specific third party (e.g., an integration you enable).
We are based in India, and data may be processed on servers located in India or other countries where our hosting/service providers operate. Where Personal Data of EU/EEA or UK individuals is transferred outside those regions, we rely on appropriate safeguards such as Standard Contractual Clauses or an applicable adequacy mechanism. By using our services, you acknowledge that your data may be transferred to and processed in India and other jurisdictions with data protection laws that may differ from those in your home country.
We implement technical and organizational measures appropriate to the risk, including encryption of data in transit and at rest, access controls and authentication, regular security review, and staff training on data handling. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If you believe your account or data has been compromised, contact us immediately at the email in Section 18.
We retain Personal Data only as long as necessary for the purposes described in this Policy, to comply with legal, accounting, or reporting obligations, or to resolve disputes and enforce agreements — after which it is securely deleted or anonymized. Retention periods vary by data category and applicable law (e.g., financial records are typically retained per Indian tax/company law requirements).
If you are located in India, under the Digital Personal Data Protection Act, 2023, you have the right to: obtain a summary of Personal Data we process about you and the processing activities; request correction, completion, and erasure of your Personal Data; nominate another individual to exercise your rights in the event of death or incapacity; and file a grievance with our Grievance Officer, and thereafter with the Data Protection Board of India if unresolved.
If GDPR or UK GDPR applies to you, you have the right to: access your Personal Data; rectify inaccurate data; request erasure ("right to be forgotten"); restrict or object to processing; data portability; withdraw consent at any time where processing is consent-based; and lodge a complaint with your local supervisory authority (e.g., the ICO in the UK).
If you are a resident of a US state with an applicable privacy law (e.g., California CCPA/CPRA and similar state statutes), you have the right to know what Personal Data we collect and how it is used, request deletion, request correction, opt out of "sale" or "sharing" (we do not sell Personal Data), and not be discriminated against for exercising these rights.
We use cookies and similar technologies to operate our website, remember preferences, and understand usage. You can control cookies through your browser settings; disabling cookies may limit some website functionality. Where required by law, we will request consent before setting non-essential cookies.
Our website and platforms may link to or integrate with third-party services. We are not responsible for the privacy practices of third parties; please review their respective policies.
Our services are not directed to individuals under 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, contact us so we can delete it.
In the event of a Personal Data breach that poses a risk to your rights, we will notify affected individuals and relevant regulators without undue delay, as required under applicable law (including the DPDP Act, GDPR/UK GDPR, and applicable US state breach-notification statutes).
We may update this Privacy Policy from time to time by posting the revised version with a new "Last Updated" date. Material changes will be communicated where required by law. Continued use of our services after changes constitutes acceptance.
We aim to comply with applicable data protection frameworks, including but not limited to: the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India); the General Data Protection Regulation and UK GDPR (EU/UK); and applicable US state privacy laws (e.g., CCPA/CPRA).
For questions about this Privacy Policy, to exercise your data rights, or to raise a grievance, contact:
Email: [email protected]
Phone: +91 82405 91128
Address: Kolkata, West Bengal, India
CIN: U62099WB2025OPC275665